Our Story
About Open Water Rx:
GLP-1 Telehealth for Weight Loss
Nationwide
A telehealth platform founded in Southwest Florida, now serving patients across the United States where permitted. Built on the belief that real healthcare should feel human.
Company Facts
Who we are, in plain terms.
Open Water Rx LLC is the operating company. Surfbound Health is its consumer-facing telehealth brand. We are a platform, not a clinic, not a medical practice, and not a pharmacy.
Operating company
Open Water Rx LLC
Telehealth platform connecting patients with independent licensed providers.
Consumer brand
Surfbound Health
The consumer-facing brand that completes enrollment. Visit Surfbound Health →
Support email
members@openwaterrx.comOur primary support contact for enrollment, billing, and refill questions.
Mailing address
5005 W Laurel Suite 100 PMB1026
Tampa, FL 33607
Mailing address only. We are a fully online platform and do not operate a walk-in clinic.
Prescribers
Independent licensed providers
Clinical decisions and prescriptions are made solely by independent licensed providers, not by Open Water Rx.
Pharmacy partners
Licensed compounding pharmacies
Medications are compounded and dispensed by independent, state-licensed pharmacies, not by Open Water Rx.
Open Water Rx: Online Weight Loss & Longevity Care.
Open Water Rx
Our Mission
“Our mission is to make medically guided weight loss accessible to every person ready to change their life, wherever they are.”
Why Trust Us
Built on a Foundation of Trust
Licensed Medical Providers
Licensed medical providers review every patient evaluation personally. Your care is never delegated to an algorithm.
Privacy Protected
Your health data is encrypted and handled in accordance with HIPAA privacy standards. Never shared without your explicit consent. Always.
Accredited Partners
We work exclusively with nationally accredited telehealth infrastructure and licensed pharmacy partners.
Florida-Founded
Founded in Tampa, Florida. Serving patients across the United States where permitted. Available nationwide in all 50 states, subject to state-specific requirements.
Transparency First
How We Work & Who We Work With
We believe you deserve to know exactly how your care is delivered. Open Water Rx is a patient-facing telehealth platform: not a pharmacy, not a medical practice, and not a drug manufacturer. Here's what that means for you.
Third-Party Compounding Pharmacies
Medications dispensed through our platform are compounded and shipped by licensed compounding pharmacies. Open Water Rx does not manufacture, compound, store, or dispense any medications. Compounded medications are not approved finished drug products.
Our Role as a Platform
Open Water Rx provides the technology platform and patient coordination that connects you with licensed medical providers and licensed pharmacy partners. We facilitate access. We do not practice medicine, and we do not control clinical decisions made by your prescribing provider.
Additional Disclosures
Open Water Rx is not a licensed medical practice, pharmacy, or insurance provider. Services are provided in partnership with independent licensed medical providers and licensed compounding pharmacies. Available nationwide in all 50 states. Nothing on this website constitutes medical advice.
Who We Serve
Built for Real People
Open Water Rx was designed for adults who are ready to take a medically guided approach to weight loss, without the barriers that have historically made that difficult.
Across the country, adults face the same challenge: access to high-quality, affordable medical care that fits into a busy life. Long wait times, limited specialist availability, and the stigma that still surrounds weight management have kept too many people from getting the help they need.
Open Water Rx was built to change that. Our telehealth model means you never have to take time off work, arrange childcare, or drive across town to see a provider. Your entire evaluation, prescription, and ongoing care happens from your phone or computer, on your schedule. No insurance required. Discreet. If medication is prescribed, it ships directly to your door. Shipping timelines vary by program, pharmacy, and location.
We serve adults who have tried diet and exercise and found that those tools alone were not enough. We serve people who have been told by their primary care provider that they should lose weight but were never given a clear, medically supported path to do so. We serve people who have heard about semaglutide and tirzepatide and want to understand whether they are a clinically appropriate option for their specific situation.
Every patient is personally evaluated by a licensed medical provider before any prescription is issued. That individualized review is a deliberate clinical standard, not a formality. It is what keeps our care personal and consistent, and it is the reason patients trust us with their treatment.
Who is a good candidate?
GLP-1 therapy is generally considered for adults with a BMI of 30 or higher, or a BMI of 27 or higher with at least one weight-related health condition such as type 2 diabetes, hypertension, or high cholesterol. Your prescribing provider will review your full health history to determine whether GLP-1 therapy is appropriate for you.
Where do we serve?
Open Water Rx serves patients across the United States. Available nationwide in all 50 states. Some states may require a brief live video visit with your clinician before a prescription can be issued. We will let you know if that applies to you.
How long does it take to get started?
Most patients complete their intake questionnaire in under ten minutes. A licensed medical provider reviews your evaluation asynchronously after submission. If approved, your prescription is sent to a licensed compounding pharmacy and your medication is shipped directly to your home. Timing varies by program structure and pharmacy processing.
Who Open Water Rx Is Best For
Open Water Rx is built for adults who want clinician-guided GLP-1 care without the barriers of the traditional system. We are an especially strong fit if you:
- Want a licensed medical provider to personally review your case, not an algorithm or a queue.
- Prefer one transparent, all-inclusive monthly price with no separate membership, platform, or hidden fees.
- Want flat-dose pricing that stays the same as your provider adjusts your dose over time.
- Value direct, ongoing access to your care team from home, on your own schedule, with no waiting room.
- Live anywhere in the U.S. and want discreet, tracked delivery if medication is prescribed.
- Want a small, hands-on team that answers questions before signup and stays with you through refills.
The Science Behind Our Approach
Why GLP-1 Medications Changed Everything
For decades, the medical community treated obesity primarily as a behavioral problem. The prescription was simple: eat less, move more. For many people, that advice was not only unhelpful but actively harmful, reinforcing the false idea that weight was purely a matter of willpower. The science has since caught up with what many patients already knew: obesity is a complex, chronic, multifactorial disease with significant genetic, hormonal, and neurological components.
GLP-1 receptor agonists represent the most significant advance in obesity medicine in a generation. Originally developed to treat type 2 diabetes, drugs in this class were found to produce substantial, sustained weight loss in clinical trials at a scale previously only achievable through bariatric surgery. Clinical trials with FDA-approved semaglutide formulations (Wegovy®) demonstrated significant weight loss, and trials with FDA-approved tirzepatide formulations (Zepbound®) also demonstrated significant weight loss. Compounded versions have not undergone the same clinical trials.
These medications work by mimicking naturally occurring hormones that regulate appetite, gastric emptying, and blood sugar. They reduce hunger, increase feelings of fullness, and help the body process glucose more efficiently. Critically, they address the underlying hormonal dysregulation that makes sustained weight loss so difficult for many people, not just the symptoms.
At Open Water Rx, we believe that access to these medications should not be limited to people who can afford concierge medicine or who happen to live near a specialist. Our platform is designed to make clinician-guided GLP-1 therapy accessible to eligible adults who meet the clinical criteria, at a transparent monthly cost, with no insurance required and no waiting room.
We want to be clear about what we are and what we are not. We are a technology platform that connects patients with licensed medical providers and licensed pharmacy partners. We do not practice medicine. We do not manufacture or dispense medications. Every clinical decision, including whether GLP-1 therapy is appropriate for you, is made solely by your prescribing provider. Our role is to make that connection as easy, affordable, and transparent as possible.
Key Clinical References
Wilding JPH, et al. Once-Weekly Semaglutide in Adults with Overweight or Obesity. N Engl J Med. 2021;384:989-1002. (STEP 1 Trial)
Jastreboff AM, et al. Tirzepatide Once Weekly for the Treatment of Obesity. N Engl J Med. 2022;387:205-216. (SURMOUNT-1 Trial)
FDA. Semaglutide Injection (Wegovy®) Prescribing Information. 2021. Wegovy® is a registered trademark of Novo Nordisk A/S.
FDA. Tirzepatide Injection (Zepbound) Prescribing Information. 2023.
Garvey WT, et al. American Association of Clinical Endocrinology Consensus Statement: Obesity Disease. Endocr Pract. 2022.
Editorial & Clinical Standards
How We Ensure Clinical Accuracy
Every piece of clinical content on this site is published by Open Water Rx, with claims referenced to peer-reviewed literature and official FDA/CDC guidance.
Evidence-Based Drafting
Clinical content is drafted with direct reference to peer-reviewed literature, published clinical trial data (STEP 1, SURMOUNT-1), and official FDA and CDC guidance. Every claim is cited to a primary source.
Published by Open Water Rx
Articles are published by Open Water Rx and reference peer-reviewed literature and official FDA/CDC guidance. Independent licensed providers review individual patient intakes as part of care delivery. This is a distinct process from website content publication.
Ongoing Updates
Content is reviewed and updated whenever clinical evidence, FDA guidance, or applicable regulations change. Each article carries a last-reviewed date so you can verify its currency.
Clinical & Publishing Standards
Clinically Credentialed
Providers credentialed through accredited telehealth infrastructure
State Licensed
Active medical licenses in all served states
Accredited Institutions
Providers trained at accredited US institutions
Primary Source Citations
Every clinical claim links to peer-reviewed research
Published by Open Water Rx
Content is published by Open Water Rx and references peer-reviewed literature and official FDA/CDC guidance. Independent licensed medical providers review individual patient intakes as part of care delivery. Last updated: April 2026.
Start Your Visit Today
Get started today. A licensed clinician reviews your case and prescribes only when clinically appropriate. Provider review required. Read our FAQ or compare programs first.