Accessibility Statement

Open Water Rx is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website and patient-facing digital services.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

Our website relies on the following technologies for conformance with WCAG 2.1 AA: HTML, CSS, JavaScript, and WAI-ARIA. These technologies are relied upon for conformance with the accessibility standards applied.

While we strive for full accessibility, some content may not yet fully conform to WCAG 2.1 AA. We are actively working to identify and remediate any gaps. If you encounter a barrier, please contact us using the information below and we will work to provide the information in an accessible format.

Our website is designed to be compatible with the following assistive technologies: screen readers (including NVDA, JAWS, and VoiceOver), keyboard-only navigation, high-contrast display modes, and browser zoom up to 200% without loss of content or functionality.

Open Water Rx is committed to compliance with Section 504 of the Rehabilitation Act and Title III of the Americans with Disabilities Act (ADA). In accordance with the U.S. Department of Health and Human Services (HHS) digital accessibility requirements effective May 2026, we are working to ensure our telehealth platform and patient intake processes are fully accessible to individuals with disabilities.

We recognize that accessible telehealth is essential. If you require accommodations to complete your health evaluation, access your patient portal, or communicate with our care team, please contact us. We will provide reasonable accommodations including alternative formats, assisted intake, or telephone-based evaluation support at no additional cost.

We welcome your feedback on the accessibility of the Open Water Rx website and patient platform. If you experience accessibility barriers or need assistance, please contact us: Email: info@openwaterrx.com Phone: (941) 315-5217 Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time We aim to respond to accessibility feedback within 2 business days.

If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Health and Human Services, Office for Civil Rights: U.S. Department of Health and Human Services 200 Independence Avenue SW Washington, D.C. 20201 Toll-free: 1-800-368-1019 TDD: 1-800-537-7697 OCR Complaint Portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Open Water Rx assesses the accessibility of our website through self-evaluation and periodic third-party audits. We use automated testing tools and manual review processes to identify and address accessibility issues on an ongoing basis.